SHIPMENT

Shipping and payment conditions

1. Payment options
   For deliveries within Germany, we offer you various payment options. Unless otherwise stated in the respective product description in the offer, you can choose from the following options:

• Payment in advance by bank transfer
• Payment via Paypal
• Payment via Click & Collect
• Payment via Klarna

2. Shipment
   We send all items either as a letter, DHL package or as a UPS Express package. After your order has been shipped, you will receive a shipping confirmation by email, which also contains a link to track the package.

If you agree to pass on your email address to the shipping service provider during the ordering process, you will receive all relevant information regarding your delivery directly from DHL by email. You can find further information in the service provider's imprint and data protection information under the following links:

• Imprint: https://www.dhl.de/impressum
• Data protection: https://www.dhl.de/datenschutz

3. delivery times
   Delivery time varies depending on item availability and your chosen payment method.

We will only process your order once your payment has been credited to our account.

We will ship the products as soon as all items are available in stock. If you order several items with different delivery times in one order, they will be sent in one shipment (unless otherwise agreed). In this case, the delivery time of the item with the longest stated delivery time applies to your entire order. We ship from Monday to Friday.

Delivery times may vary depending on the item, unless otherwise stated in the product description.

Important: Please note that express deliveries are only possible for items with a delivery time of 3-5 working days. Express shipments are sent Monday to Friday by 12 p.m. at the latest. Orders received after this time will be processed on the next business day (Monday to Friday). Express shipments are only delivered on Monday to Friday. Unfortunately, express delivery is not possible on Saturdays.

Bank transfer in advance

The deadline for advance payment begins one day after the payment order is issued to the transferring credit institution. It ends on the last day of the specified period. If the last day of the deadline falls on a Saturday, Sunday or a public holiday at the delivery location, the next working day (Monday to Friday, excluding public holidays) will be used as a replacement day.

All other payment methods

The period begins on the day after the conclusion of the contract and ends on the last day of the specified period. If the last day of the deadline falls on a Saturday, Sunday or a public holiday at the delivery location, the next working day (Monday to Friday, excluding public holidays) will be considered the replacement day.

For shipping to countries outside the EU, the customer is responsible for all applicable customs duties as well as any export and import fees.

      4. Shipping costs